Feedback is not just a fleeting aspect of an organisation’s culture; it’s the lifeblood that can determine its success or failure. However, feedback, when mismanaged, can have detrimental effects on…
Many a workstation’s third drawer down is littered with training workbooks and great intentions. It’s common for participants to giggle when we talk at our training sessions about how their…
Stress. The mere mention of the word might make your heart race and your mind whirl with anxiety. You may think that it’s something to be avoided at all costs,…
The art of presentation and speaking has evolved significantly over the past decades. In this blog post, we will compare the differences in speaker presentation between 1964, 1994, and 2023.…
Knowing how to write a good SOP (standard operating procedure) is all that’s standing in the way between you … and freedom. Why? Because with your processes documented you’ll be…
During a workshop I facilitated with business owners last week, we spent time up front defining the differences between business-to-consumer (B2C) and business-to-business (B2B) marketing. Although the workshop topic was…
As your Software as a Service (SaaS) business grows, there are many avoidable traps you could fall into that may prove costly, stressful and distracting. To help protect your business,…