Better Business, Better Life – Issue 204

I loved a recent post by Mark Winters because it highlighted something that should happen far more often in business, but rarely does.

He shared the story of his client, Scott Seefeld, founder of The Titus Group, & Jonathan D. Reynolds, who came in to build a new recruiting division.

At first, it looked like a classic growth story. A solid, established accounting firm launched something new. Something faster, more dynamic, & full of momentum. The recruiting division grew quickly. Revenue climbed. Opportunity expanded.

But that was not the most interesting part.

What mattered was what happened next.

BUSINESS TOOLS & REAL-LIFE LESSONS

The Question More Founders Need to Ask

As the business evolved, Jonathan was showing all the signs of someone wired to drive the future.

He was generating ideas, spotting opportunities, pushing into new territory, & creating momentum.

Scott, meanwhile, was strongest where the business needed structure, steadiness, operational discipline, & day-to-day leadership.

And then they did something most businesses never do.

They got honest.

Instead of clinging to the original hierarchy, they were willing to question whether the existing roles still fit the business they were building. In their case, that led to a seat change. Jonathan stepped into the Visionary role. Scott moved into the Integrator seat.

According to Mark, revenue doubled.

That is a terrific result.

But the real lesson is not that every founder should change seats.

It is that more founders should be willing to ask the tough questions before the business forces the answer on them. 

Why This Doesn’t Happen More Often 

Because in founder-led businesses, title & identity get tangled up very quickly. 

The founder starts the business, takes the risk, signs the lease, hires the first people, carries the pressure, & becomes inseparable from the story of the business itself. Over time, that can quietly become an assumption: 

I built it, so I should lead this part. 

I own it, so I should keep this seat. 

I started here, so this must still be where I belong. 

That logic is understandable. 

It is also often wrong. 

The role someone was right for at the beginning is not always the role they are right for at the next stage. A business that is starting up needs one kind of leadership. A scaling business needs another. A maturing business launching a new growth engine may need something else again. 

But many founders never stop to ask whether the structure still fits. 

Not because they are incapable. 

Because it feels personal. 

Questioning your role can feel like questioning your value. 

It can feel like losing status. 

Like handing over power. 

Like admitting you are no longer the best person for something you once led. 

So instead, people stay where they are. 

They keep the title. 

They defend the structure. 

They work harder in a role that fits them less & less. 

And the business pays for it. 

Sometimes in slower decisions. 

Sometimes in muddier accountability. 

Sometimes in tension at the top. 

Sometimes in missed opportunities because the business has outgrown the founder’s original way of leading. 

Why This Matters So Much in Founder-led & Family Businesses 

This is where the issue goes deeper than one leadership story. 

In founder-led & family businesses, people often sit in more than one circle at once. They may be owner, leader, decision-maker, & operational anchor all at the same time. 

That overlap can work for a while. 

Sometimes it is necessary. 

But it can also create confusion. 

Ownership is not the same as leadership. 

Leadership is not the same as execution. 

History is not the same as fit. 

Loyalty is not the same as capability. 

Yet many businesses blur those lines for years. 

That is why these conversations often happen too late, if they happen at all. 

The strongest businesses do something different. They ask: 

“What does this business need now, & am I still the right person to provide it in this seat?” 

That question does not always lead to a restructure. 

It does not always lead to a seat change. 

But it almost always leads to a better conversation. 

What Happens When Founders Ask the Question Honestly 

When leaders are willing to examine fit, rather than defend history, good things tend to happen. 

Clarity improves. 

Decision-making gets cleaner. 

Execution strengthens. 

Friction reduces. 

The leadership team understands who owns what. 

The founder stops trying to be everything at once. 

And in some cases, as Mark’s story shows, the answer may be a realignment of roles that unlocks significant growth. 

Not because anyone failed. 

Because the business became clearer about what each seat required. 

That is the point. 

The goal is not to protect titles. 

The goal is to get the right people doing the work they are actually best suited to do. 

The Courage This Really Takes 

What I admire most in Mark’s story is not the revenue result. 

It is the honesty. 

Scott was willing to separate ego from effectiveness. He was willing to ask where he could create the most value, not simply where tradition said he ought to sit. 

That takes maturity. 

That takes trust. 

That takes genuine commitment to the business over personal status. 

Many founders say they want growth. 

Far fewer are willing to ask the questions growth requires. 

Sometimes the bravest move is not stepping up. 

It is stepping back, stepping sideways, or simply stepping into a more honest conversation about fit. 

A Question Worth Asking Now 

Not every founder needs a dramatic leadership reshuffle. 

But every founder should be willing to ask: 

“Am I in this seat because it is where I create the most value now, or because it is where I have always sat?” 

That is not an easy question. 

But it is often the one that opens the door to better leadership, better structure, & a stronger business. 

Credit to Mark Winters for sharing the story of his client, Scott Seefeld, & Jonathan D. Reynolds. Stories like this are rare because they require a level of honesty most leadership teams avoid. 

Mark also explores the Visionary role more deeply in his book, Visionary, which is well worth a look for founders grappling with where they add the most value as their business grows. 

And if this question is hitting a bit close to home, don’t ignore it. 

The businesses that grow well are rarely the ones that cling hardest to old roles. 

They are the ones willing to ask what the business needs now, & respond honestly. 

So here’s the real challenge: 

What seat are you holding because it genuinely fits your strengths today, & what seat are you holding simply because you started there? 

That question might change more than your title. 

It might change the trajectory of your business. 

If this question is live in your business right now, it may be time for a proper conversation about role fit, leadership structure, & what the next stage of growth actually requires. 

Credit to Mark Winters for sharing the story of his client, Scott Seefeld, & Jonathan D. Reynolds. It is a rare example of leadership honesty, structural maturity, & people getting into the seats where they can do their best work. 

LINKS TO USEFUL STUFF

This section gives you quick access to 3 links - to articles, blogs, podcasts & stuff that will help you to create a better business & lead a better life.

Better Business and Life Resources

Article

business action

No Issues Is an Issue

Don’t keep the issues to yourself and avoid problems.

Podcast

business action

Why Businesses Get Stuck

Learn why businesses stall and take action to progress.

Life Stuff

business action

Walking 10,000 Steps a Day

Boost your health by walking 10,000 steps per day.

We are here to help you live a better life by creating a better business. We are real-life business owners with years of experience & a strong desire to make a huge difference to the lives of entrepreneurs.

If anything here resonates with you or you would like our help, then please get in contact. Just reply to this newsletter & let us know who you would like to speak to…. Or visit our webpage & contact any of our team from their own pages.

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NEED HELP?

​If you’d like to learn more about any of these tools or would like to find out how I can help you achieve a better life through creating a better business, then book a free Discovery Call with me.

We’ll talk about what you want to get from your business & your life & come up with a plan to do that!

Debra Chantry-Taylor

Certified EOS Implementer | Accredited Family Business Advisor |  Entrepreneurial Leadership & Business Coach | Speaker & Workshop Facilitator