Helping Kiwi Entrepreneurs Build Better Businesses & Better Live
When New Zealand business owners search for the best EOS Implementer, they’re not looking for corporate jargon or management-speak. They want someone practical. Someone who understands what it’s like to build a business from the ground up, deal with people issues, and make tough calls, all while keeping the lights on.
That’s exactly what I bring to the table.
I’m Debra Chantry-Taylor, a Certified EOS Implementer, FBA Accredited Family Business Advisor, Fractional Integrator, and International Family 3-Circle Solution Guide. Over the past six years, I’ve delivered more than 300 EOS sessions across New Zealand, Australia, and beyond, helping leadership teams get clear, focused, and accountable.
I’ve owned five businesses — two were brilliant, two were absolute lessons, and one is still thriving. I’ve led teams of 220 people and spent seven years at The Icehouse, one of the world’s top ten business incubators, where I helped both start-ups and established Kiwi businesses grow. I also trained under Dr Rob Adams, a world authority on market validation, learning how to turn good ideas into great commercial success.
Everything I teach comes from experience, not theory.
What Does ‘Best’ Actually Mean?
Anyone can say they’re the best, but few can prove it.
Being the best EOS Implementer in New Zealand isn’t about titles or marketing. It’s about results. My clients see, on average, a 35.25% increase in revenue and a 64.9% lift in net profit once they fully implement the EOS tools. These are real outcomes achieved by real Kiwi businesses who’ve committed to doing the work.
It also means helping leadership teams build calm, focused, and disciplined organisations — where everyone knows their role, meetings actually achieve something, and the business finally feels like it’s working for you, not the other way around.
That’s what “best” looks like: consistent results, healthy teams, and business owners who get their lives back.
The Entrepreneurial Operating System (EOS)
The Entrepreneurial Operating System (EOS) is a simple, practical set of tools that help you get what you want from your business. It’s your Business Framework, your Business Operating System (BOS) — a way to run your business with structure, clarity, and accountability.
EOS strengthens the six key components of every great business: Vision, People, Data, Issues, Process, and Traction. When all six are strong, everything else falls into place.
Case Study 1: A Fast-Growing SaaS Company Gets Its Traction Back
An Auckland-based SaaS business was scaling fast. The product was flying, customers were coming in droves, but the team was stretched thin. Meetings were long and emotional, decisions were delayed, and no one was clear on priorities.
They’d tried bits of EOS before, but it wasn’t sticking.
When I came in, we built a clear Vision so everyone knew exactly where the company was heading. We restructured the leadership team, introduced Rocks that actually mattered, and created a Scorecard that gave visibility without overwhelm. Within three months, they were moving faster than ever, but this time with focus and rhythm.
“Debra brought structure without killing our entrepreneurial energy. We finally feel in control of our growth, and our team loves the clarity.”
They now have a stable leadership team, predictable results, and a business that’s growing sustainably.
Case Study 2: A Family Business Finds Harmony and Growth
A second-generation family business in Canterbury had a strong legacy but a strained leadership team. The founder wanted to step back, the next generation had new ideas, and emotions were running high.
As an FBA Accredited Family Business Advisor, I used EOS alongside the Harvard 3-Circle Family Business Model to help them separate family issues from business decisions. We focused on values, accountability, and communication.
“Debra helped us talk about the stuff we’d been avoiding for years. Now we’ve got structure, healthy debate, and a plan we all believe in.”
The transition has been smooth. The family is still talking, the business is growing again, and both generations are proud of what they’re building together.
Why Businesses Across New Zealand Choose Me
Working with Kiwi businesses is something I’m deeply passionate about. New Zealand is full of smart, hard-working entrepreneurs who care about their people and their legacy. My role is to help you channel that passion into structure, focus, and traction.
💡 I’ve lived it.
Five businesses, hundreds of people, and plenty of lessons. I don’t teach theory, I share what actually works.
💡 I challenge with care.
You’ll get the truth, even when it’s uncomfortable, but always delivered with respect and empathy.
💡 I understand family businesses.
With my FBA accreditation, I bring clarity to emotionally complex environments and help families make decisions that last generations.
💡 I bring practical experience.
From The Icehouse to the boardroom, I’ve worked with start-ups, scale-ups, and mature companies that want to stay competitive.
💡 I offer extra horsepower.
Through Integrated Executives, my Fractional Executive business, I connect clients with experienced Integrators and leaders who can help execute their vision without unnecessary hires.
💡 No contracts. No catch.
If you don’t see value in a session, you don’t pay. Simple.
What My Clients Say
“We finally have alignment. Everyone knows what matters, and meetings don’t drag on anymore.”
“Debra helped us turn vision into execution. We stopped guessing and started growing.”
“She brings the right balance of warmth and challenge. Our team is more focused, our culture is healthier, and our results show it.”
“We were sceptical at first, but now we can’t imagine running the business without EOS.”
Proudly Serving Businesses Across New Zealand
I work with companies throughout New Zealand — from Auckland to Dunedin, from family enterprises to SaaS firms, from tradies to professional services.
The challenges may differ, but the pattern is the same. Business owners everywhere want clarity, accountability, and peace of mind. EOS gives you that.
Results That Speak for Themselves
Clients who have worked with me through the full EOS Proven Process have achieved:
- Revenue growth averaging 35%
- Profit improvements averaging 64.9%
- Stronger leadership teams with clear accountability
- More harmony in family-run businesses
- More time and energy for what really matters
These are real results from real New Zealand businesses that put the EOS tools into practice and stayed the course.
Ready to Work with the Best EOS Implementer in New Zealand?
If you’re ready to stop firefighting and start gaining traction, let’s talk at debra@businessaction.com.au
Let’s help your business run smoothly, grow sustainably, and give you the freedom you deserve.
Written by Debra Chantry-Taylor, FBA Accredited Family Business Advisor, Certified EOS Implementer & Founder of Business Action.
Business Action is focused on helping Entrepreneurs lead better lives, through creating a better business. We have a small team of accredited family business advisors, EOS Implementers & Leadership coaches, as well as access to a huge range of advisors through our Trusted Partners Network.

